HomeTrip Cancellation & Travel Insurance

COVID-19 Cancellation Policy- 

**Please understand that we are modifying our policy as we get more information from the government and health officials. **

December 3, 2020 Update

Several states have issued a mandatory quarantine for any resident traveling to a different state.
If Alabama is on the list of your resident state, Harris Vacation Rentals will issue a refund or allow guests to reschedule their booking. Harris Vacation Rentals is not able to refund fees collected by third party websites. If a reservation was booked through a third party booking site, you will have to contact that site directly to collect those fees.

We will adhere to our Standard Cancellation Policy with the following exceptions:

  • You have health concerns with a written physician’s notice.
  • You live in a state that is under an official Stay at Home Order.

For more information please call our office at 877-4GO-GULF.

Hurricane Sally, The Beach Club Cancellation Policy-

Due to Hurricane Sally, The Beach Club will not be open to guests until April 1, 2021. If for any reason there is a delay of the April 1st opening, Harris Vacation Rentals will issue a refund or allow guests to reschedule their booking. Harris Vacation Rentals is not able to refund fees collected by third party websites. If a reservation was booked through a third party booking site, you will have to contact that site directly to collect those fees.

Standard Cancellation Policy-

100% Refund

  • Cancel within 24 Hours OF BOOKING and receive a 100% no questions asked refund. After 24 hours, no refund will be given. Guests can not change their reservation to a different property after 24 hours of booking.
    • Each home is owned by an individual owner and we can not take one property owner’s expected revenue to give to another property owner.

When can I Cancel?

  • Guests may cancel within 24 hours of booking.

We will not accept a cancellation beyond the 24-hour cutoff date.

  • We understand that emergencies can arise and HIGHLY recommend the purchase of Trip Cancellation and Travel Insurance. for your protection of your vacation investment. Contact us today to secure Trip Cancellation and Travel Insurance for your protection.

 

Trip Cancellation and Travel Insurance is based on the total cost of your stay.

Harris Vacation Rentals has partnered with Rental Guardian to provide Play Travel Protection. Protect yourself in the event of hurricane evacuations and family emergencies such as illness or death in the family.

Harris Vacation Rentals provides the following plans:

Standard Travel Protection – The cost is 7.0% of the total of your reservation.

Coverage may be purchased at the following times: 

  • At time of initial booking
  • At any time WHEN 30 days or more from check in date.
  • At time of booking or within +5 days of booking WHEN less than 30 days from check in date.

Cancel For Any Reason Travel Protection – The cost is 10.8% of the total of your reservation.

Coverage may be purchased at the following times: 

  • At time of initial booking date.
  • Within 14 days of initial booking date.
  • NO purchases allowed less than 30 days before check in date.

**IMPORTANT** – Unfortunately, Trip Protection is not available if you have booked through Airbnb.