CANCELLATIONS & REFUNDS
Cancel within 24 hours of booking and receive a full refund minus credit card processing fee. Reservations cancelled after 24 hours will be charged a 25% (total trip cost) cancellation fee.
No refunds will be given for reservations cancelled 60 days or less prior to arrival date.
We strongly recommend that you purchase travel insurance. Travel insurance must be purchased before the reservation is paid in full or we will not be able to add the insurance to your reservation. Information on travel insurance policies can be found here.
We love people of all ages, and we want everyone to enjoy our homes. However, we do require that an adult 25 years or older reserve the home and be present at the home during your entire stay. We do not rent to anyone under the age of 25. We have no exception to this policy.
DEPOSITS AND PAYMENT INFORMATION
Deposits are due at the time of booking. All payments made for deposit apply toward the final balance of the reservation. The deposit is not a security deposit and will not be refunded after your reservation is completed.
All reservations are charged non-refundable fees which are included in your deposit at the time of booking. Non-refundable fees are identified as the processing fee, cancellation fee, and paid travel insurance.
10% due at time of booking if more than 180 days prior to arrival
50% of the BALANCE OF the TOTAL reservation
Due 180 days prior to arrival, or at the time of booking if arrival date is less than 180 days
Due 60 days prior to your arrival date
Please check your reservation for accuracy and call us immediately with any discrepancies. Please note that reservations made online that do not meet the booking restriction requirements will not be valid.
All major credit cards are accepted. Please note that a 3% credit card processing fee will be added to each transaction.